Payment Policy

This Payment Policy outlines the terms and conditions related to payments for services offered by CleanaryCo, a provider of cleaning and decoration services. By using the services and making a payment, users agree to comply with the terms stated in this policy. It is essential to review these terms before proceeding with any transactions, as they govern payment methods, fees, refunds, and other financial aspects of the services.

Accepted Payment Methods
Payments for services can be made through various accepted payment methods, including but not limited to:

• Credit and debit cards
• Bank transfers
• Online payment gateways
• Other approved payment solutions as specified at the time of booking

Payment details must be provided accurately, and sufficient funds must be available to complete transactions. Failure to process a payment due to insufficient funds or incorrect details may result in service delays or cancellations.

Pricing and Service Charges
The prices for cleaning and decoration services are clearly stated on the website or communicated through official channels. Prices are determined based on factors such as service type, property size, customization requirements, and any additional requests.

Pricing may be subject to changes based on market conditions, seasonal demands, or adjustments to service offerings. Any modifications to service charges will be reflected on the official pricing list and will apply to new bookings. Users who have already made payments will not be affected by subsequent price adjustments.

Taxes and Additional Fees
Depending on local laws and regulations, applicable taxes, surcharges, or service fees may be added to the final bill. These charges will be clearly outlined before the completion of a payment. Any additional fees for special services, urgent bookings, or extended service durations will also be communicated during the booking process.

Payment Scheduling and Advance Payments
Payments may be required in advance, either partially or in full, depending on the nature of the service. Certain services, particularly those requiring specialized materials, large-scale decorations, or customized cleaning solutions, may require an advance deposit before service confirmation.

For long-term or recurring services, a payment schedule may be established. Payments under such arrangements must be made according to the agreed-upon timelines to ensure uninterrupted service. Late payments may result in penalties or suspension of services until the outstanding balance is cleared.

Refund Policy
Refund eligibility depends on the circumstances of the cancellation, service dissatisfaction, or other valid reasons. Refund requests must be submitted in writing through the designated process and will be reviewed based on the following criteria:

• Cancellations made within the allowed timeframe before service commencement may be eligible for a full or partial refund.
• If a service is canceled after work has commenced, refunds may be limited, and deductions may be made for work already performed.
• Refunds for service dissatisfaction are assessed on a case-by-case basis, considering the nature of the complaint, evidence provided, and reasonable solutions.

Approved refunds will be processed using the original payment method. Processing times may vary based on the payment provider’s policies.

Late Payments and Penalties
Payments must be completed by the due date specified in the invoice or booking confirmation. In cases of delayed payments, penalties such as late fees, service suspension, or cancellation may be imposed.

For ongoing or subscription-based services, failure to make timely payments may result in automatic service termination. Any reinstatement of services after termination due to non-payment may require additional fees or deposits.

Chargebacks and Dispute Resolution
Users are encouraged to communicate directly before initiating a chargeback or payment dispute with a bank or payment provider. Any unauthorized chargebacks may be considered a breach of the payment agreement and may result in further action, including legal proceedings or restrictions on future service use.

Disputes related to billing errors, unauthorized transactions, or service-related payment concerns should be reported as soon as possible. Efforts will be made to resolve disputes fairly and efficiently.

Security and Data Protection
All payment transactions are processed securely using industry-standard encryption and fraud prevention measures. Payment information is not stored beyond what is necessary to complete transactions in compliance with data protection laws. Users are responsible for maintaining the confidentiality of their payment details and should report any suspicious activity immediately.

Modifications to the Payment Policy
This Payment Policy may be updated periodically to reflect changes in payment processing methods, pricing structures, or regulatory requirements. Users are encouraged to review the policy regularly to stay informed of any modifications. Continued use of services after an update constitutes acceptance of the revised terms.

Final Acknowledgment
By making a payment for services, users confirm that they have read, understood, and agreed to the terms outlined in this Payment Policy. Any failure to comply with these terms may result in service refusal, additional charges, or legal action.